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Cleaning my files, accidentally lost drivers for my Pioneer DVD-ROM DVD-117R, also Pioneer DVD-RW DVR-104....driver 5.1.2535.0 System restore could not take me back far enough, and cannot load Recovery discs because of disc drive failure due to driver missing...Thanx John Bootle


Answers :

\015\012BAD DVD
\015\012Windows 7
\015\012To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
\015\012http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
\015\012Back to the top
\015\012Windows Vista
\015\012Click Start, and then click All Programs.
\015\012Click Accessories, and then click Run.
\015\012Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
\015\012In the navigation pane, locate and then click the following registry subkey:
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\012In the right pane, click UpperFilters.
\015\012Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012In the right pane, click LowerFilters.
\015\012Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012Exit Registry Editor.
\015\012Restart the computer.
\015\012Now go to the "Did this fix the problem?" section.
\015\012Back to the top
\015\012Windows XP
\015\012Click Start, and then click Run.
\015\012In the Open box, type regedit, and then click OK.
\015\012In the navigation pane, locate and then click the following registry subkey:
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
\015\012In the right pane, click UpperFilters.
\015\012Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012In the right pane, click LowerFilters.
\015\012Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
\015\012On the Edit menu, click Delete.
\015\012When you are prompted to confirm the deletion, click Yes.
\015\012Exit Registry Editor.
\015\012Restart the computer.
\015\012Now go to the "Did this fix the problem?" section.
\015\012Back to the top
\015\012Did this fix the problem?
\015\012Windows 7
\015\012Click Start, click Computer, and then see whether the drive is listed.
\015\012Windows Vista
\015\012Click Start, click Computer, and then see whether the drive is listed.
\015\012Windows XP
\015\012Click Start, click My Computer, and then see whether the drive is listed.
\015\012Back to the top
\015\012Is the drive listed?
\015\012If the drive is listed, try to play or access a CD or DVD.
\015\012If you can play or access a CD or DVD, you are finished with this article.
\015\012If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
\015\012iTunes software by Apple
\015\012Nero software by Nero Inc
\015\012Roxio Creator software by Sonic Solutions
\015\012Zune software by Microsoft
\015\012After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
\015\012If you still cannot play or access a CD or DVD, please see the "Next steps" section.
\015\012If the drive is not listed, remove and reinstall the existing drivers.
\015\012Back to the top
\015\012Remove and reinstall drivers
\015\012If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
\015\012Windows 7
\015\012Click Start, and then click Control Panel.
\015\012Click System and Security, click System, and then click Device Manager.
\015\012Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
\015\012If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
\015\012In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
\015\012When you are prompted to confirm that you want to remove the device, click OK.
\015\012Restart the computer.
\015\012After the computer restarts, the drivers will be automatically installed
\015\012Windows Vista
\015\012Click Start, and then click Control Panel.
\015\012Click System and Maintenance, click System, and then click Device Manager.
\015\012Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
\015\012If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
\015\012In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
\015\012When you are prompted to confirm that you want to remove the device, click OK.
\015\012Restart the computer.
\015\012After the computer restarts, the drivers will be automatically installed.
\015\012Windows XP
\015\012Click Start, and then click Control Panel.
\015\012Click System and Maintenance, and then click System,
\015\012On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
\015\012In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
\015\012When you are prompted to confirm that you want to remove the device, click OK.
\015\012Restart the computer.
\015\012After the computer restarts, the drivers will be automatically installed.
\015\012See if reinstalling the drivers fixed the problem.
\015\012Now try to play or access a CD or DVD.
\015\012If you can play or access a CD or DVD, you are finished with this article.
\015\012If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
\015\012iTunes software by Apple
\015\012Nero software by Nero Inc
\015\012Roxio Creator software by Sonic Solutions
\015\012Zune software by Microsoft
\015\012After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
\015\012If you cannot play or access a CD or DVD, please see the "Next steps" section.
\015\012Back to the top
\015\012Next steps
\015\012If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
\015\012Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
\015\012Solution Centers: View product-specific frequently asked questions and support highlights.
\015\012Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
\015\012Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
\015\012If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
\015\012http://support.microsoft.com/contactus
\015\012Back to the top
\015\012More information
\015\012This issue may have occurred after one of the following situations:
\015\012You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
\015\012You install or uninstall CD or DVD recording programs.
\015\012You uninstall Microsoft Digital Image.
\015\012You may see one of the following error messages:
\015\012One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
\015\012Error message 1
\015\012The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
\015\012Error message 2
\015\012A driver for this device was not required, and has been disabled (Code 32 or Code 31).
\015\012Error message 3
\015\012Your registry might be corrupted. (Code 19)
\015\012An "error code 39" error message.
\015\012A message that resembles the following appears in the notification area:
\015\012Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
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