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We have an HP Pavilion a1410y desktop computer. We've had some problems in the past with crackling sound on certain games the kids play, but otherwise the computer has worked fine. We went on vacation last week and unplugged our electronics while away. When we returned and plugged things back in, the HP starts up, but shows no picture on the screen. We've tried unplugging everything, letting it rest, replugging and restarting. Nothing. I tried replacing the monitor with one from another compute


Answers :

Hello, Ron.

The problem is with your video adapter (the port on your computer that connect the cable from your HP Pavilion to your monitor.

From HP Support:

Inspect the video cable and video connectors for \015\012damage. Check for sharp bends or breaks in the cable and bent or broken pins at \015\012the connectors. With the monitor and computer off, try to straighten bent pins \015\012with a small metal tube, like the tip of an empty mechanical pencil or the tip \015\012of a retracted pen.\015\012\015\012c00603959.gif\015\012If you had to straighten any pins, reconnect the \015\012monitor making sure that the video cable is firmly connected and then turn on \015\012the computer and monitor. If the display is still blank, you'll need to add a video card.
But, your system has an on-board video adapter, (no video \015\012card). You'll need to disable the on-board video in the BIOS to prevent possible setup \015\012problems. But, since there is no display, you'll need to perform this after you add the video card:\015\012
    \015\012
  1. \015\012Press the F1 key repeatedly when the first screen \015\012appears.\015\012A BIOS setup screen displays (BIOS setup screens \015\012vary depending on model of PC).\015\012
  2. \015\012
  3. \015\012Use the directions on the BIOS screen to find and \015\012disable on-board video. The on-board video setting is usually on the Advanced \015\012page.\015\012\015\012\015\012\015\012\015\012\015\012
    \015\012NOTE: \015\012\015\012In some cases, the BIOS does not have the \015\012option to disable the onboard video. In this case, select AGP or PCI as the \015\012primary output. The BIOS and the operating system should then detect the new \015\012video card instead of the onboard video.\015\012
  4. \015\012
  5. \015\012Press F10 \015\012to save the settings and exit.
Hope this helps.
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