Having problems with your PC Desktops ?

My Compaq EVO d510 SFF hangs/locks on the boot screen (where the red Compaq logo appears). Pressing F10 (setup) wont let me to BIOS. Somtimes after restarting 6-7 and pressing some random buttons it can suddenly boot windows. But when I turn the computer off och restart, I have the same problem. Any help?


Answers :

Hello and welcome to FixYa.

Lets start the troubleshooting by opening the case of the computer, lets see if disconnecting the hard drive and cd drives helps.

Just disconnect the power and data cables from the hard drives and from the cd drives, if you have a floppy drive, let it be.

After you have disconnected the cables try turning on the machine, does it Go past the compaq logo faster now? If it does, then most likely the problem is either the hard drive or the cd drive, start by reconnecting the cd drives power and data cables. Then try turning it on again, how is it now?

If the boot time is not affected (Note that windows will not start with no hard drive connected) Then reconnect the hard drive.

If the machine starts hanging on the boot screen now, then the issue is clearly the hard drive, to confirm this, disconnect the cd drive again then try again, if it still hangs, then its the hard drive, replace it with another one.

the issue could also be the powersupply if its not giving enough power to the components anymore.

If you have any questions, please let me know by adding a comment to this page, I will respond as soon as I get the message.

Thanks,
Ekse
Repair Help & Product Troubleshooting for PC Desktops

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