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Computer will not turn off, it just reboots. took it back to dealer and it worked fine at the store but as soon as I plugged it in at home office it didn't turn off


Answers :

Unplug any external devices: Printer, hard drive, usb drive, network cord or anything that was not plugged in at the shop and see if it starts up. Once you are on a Desktop, plug them in one at a time. If you are using USB devices, try and use the back Ports instead of the front USB ports due to some machines having issues with it on start up with XP and Vista.
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\015\012If all else fails, press F8 before Windows starts up and boot into safe mode. If it successfully boots into safe mode, you have a corrupt driver and you will need to make sure you have all your drivers up to date.
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