Having problems with your PC Desktops ?

Usb cdrom on the on the optiplex 760 keeps disconnecting. how can i correct this problem? Talleys.


Answers :

Could be Hardware or Software problem, try below suggestions 1 at a time to pinpoint the problem.
\015\012
\015\012Hardware:
\015\012
    \015\012
  1. Restart Computer with USB CDRom not attached. Then attach.
  2. \015\012
  3. Make sure power connector to USB CDRom is firmly connected.
  4. \015\012
  5. Change to diffent power outlet for power supply of CDRom
  6. \015\012
  7. If connected to USB Hub, disconnect and connect directly to the computer.
  8. \015\012
  9. Try a different USB port on the computer
  10. \015\012
  11. Use a different USB cable (if using an extender, disconnect) Cable should be 6 foot cable or shorter.
  12. \015\012
  13. Try a different external CDRom drive to verify it is not a problem within that unit.
\015\012Software:
\015\012
    \015\012
  1. Do windows update. Also Choose CUSTOM update (3rd option is drivers). Update all drivers available.
  2. \015\012
  3. Download most recent drivers from manufacturers website and install.
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