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I am trying to retsore the factory settings on my 820, Windons will not open. I have entered in safe mode but that will not allow me to open the restore CD.


Answers :

If you have a cd you put it in the cd tray and restart with it in should boot from that cd if it doesnt boot from the cd then you need to change the boot order in your bios restart the computer and read the screen for which key enters setup normally something like ESC or DEL or F2 F10 etc then look for boot priorty or something to do with booting and change the first device to CD/dvd or whatever is your cd drive is listed as then put harddrive next everything else you dont have to change then save the settings restart the computer and it should either prompt you to press a key to enter recovery or automaticly enter it for you if you dont have a cd there maybe a hidden partition on the drive that contains your system recovery you would need to look on the screen as soon as it turns on for some key to enter recovery mode its diffrent on all computers if you have an owners manual it will tell you what key to press
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