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Just bought PB Ixtreme x5620. i am trying to connect my virgin broadband to the pc. i have netgear router which has the yellow cable in the moden and router and the blue cable in the PC and router. i can not connect, i have phoned virgin for suppport they say its windows 7 and they are not trained in this and i have connection its the PC not letting me connect


Answers :

Hi,

Can you supply more detail of your network setup? You have a broadband modem, a seperate router and the PC.

For this setup cabling should be ....

1. Phone Socket (Pref. Master socket) to ADSL socket on modem

2. Modem LAN socket to Router WAN socket

3. Router LAN socket to PC Ethernet socket

Usually in this configuration you will have to switch off DHCP on either the modem or the router as they may both be trying to supply IP addresses to your PC. I would suggest disabling DHCP on the router and leaving the ADSL modem to supply IP addresses. If you do this you will have to setup the Router with a valid fixed IP.

Have fun!

Cheers,
Ripface.
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