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Gateway NV52 on AMD-64, running vista home premium. The

\015 NV52 on AMD-64, running vista home premium. The rpoblem recurring is that ater sometime - could be 5 mins or 15 mins or more, the computer freezes. There is a blank blue screen, and all you can do is force shut down and start again.Its almost everytime. The time duration changes. Rarely has the system not frozen in the one week that I have owned it now.\015

Answers :

Not sure about the blue, but it sounds like the black screen problem others are having all over then net. Here was my two cents on it so far....
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\015\012There is a very good chance if you are using a external mouse instead of the touch pad, that is what is causing it. Problem is, I am still looking into why and do not know of a fix yet.
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\015\012I have the very same laptop and mine worked just fine with a external mouse up until I formated it. Now just like the many other owners, my mouse freezes and and then seconds later the screen goes black. It doesn't however when the external mouse in not pluged in.
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\015\012I would have to assume this is due to something not being installed right during the windows installation. As I said, mine worked fine until the format. Until I find out what is causing this error to happen, my best advise is not to use a mouse, just use the touch pad.
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\015\012It's kind of a pain lol, I had gotten so use to the mouse. I kept reaching for it even after I unplugged it. I had to take it off my desk so I would use the touch pad lol.
The issue here is hardware and software conflict. if you can read through the blue screen of death, a corrupted system file must be named there. files ending in .sys, .dll, or .fnl.

When this is true in your case, you need to install a new copy of that file in its original folder, could be /windows/system32. you can download the file in the internet and overwrite the old ones.

Or, run Windows Update to fix the common problem. OR, try to uninstaLL newly installed software or hardware.
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