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My parents have a new HP computer with Vista. The computer is about 6 months old. Well earlier today my moms USB camera wasn't being picked up like it usually is. So she restarts the computer going to Start then restart. When the computers goes off then comes back on it sits on the HP loading screen. It shows HP then says stuff like ESC for Boot Menu, F10 for Setup and such. Well once you hit any key to it tells you too, it says Loading 'whatever button you hit' and just says that. Never leaves


Answers :

The hard drive has failed.
\015\012Return to HP for free warranty repair.
\015\012You should not attempt to repair, or you would void the remaining warranty.
\015\012-Gort007.
Is this computer still under warranty?
\015\012There is usually a 12 months warranty.
\015\012If so take it to your supplier to have it repaired because it you try to repair it you will void your warranty.
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