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When we ask the printer to print, it says the printer is off line HP laser Jet P2015 /series pcl6

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So, is System Preferences/Print & Fax showing the printer as\015\012offline? Try opening System Preferences/Print & Fax and double\015\012clicking the printer then see if you can click the Resume button to\015\012bring it back online.
Which version of Mac OSX are you using? You can find that by\015\012clicking the Apple logo in the upper left corner and selecting About\015\012This Mac.\015\012
Which printer is it?\015\012
How is the printer connected to the router? Is it USB or Ethernet cable?

Let me know, so that we can trobleshoot.

Click Start => Settings =>Printers and Faxes
Then look for the printer where you want to print and
1. right click on that pritner and click "USE PRINTER ONLINE"

Also, make sure that the printer is turned ON and that the USB cable is conected to the computer properly
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