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My Book 500 GB does not work with Vista

\015 My Book 500 GB works fine with XP on my notebook\015\012With Vista on my desktop when plugged in ballon pops up installing software then second ballon pops up\015\012WD 5000AAV External USB Device installed\015\012The software for this device has been successfully installed.\015\012WD 5000AAV External USB Device Ready to use\015\012When I click on My computer the HD does NOT show\015

Answers :

For that you have to uninstall all usb drivers from computer then it automatic installed.
Right click on my computer icon then click on property then click on hardware then device manager.
In\015\012device manager you can see all driver list.Go to usb controllers then\015\012uninstall all usb driver 1 by 1 when you right click on usb driver\015\012click on uninstall.
Then restart computer then check.
If still face same issue then right click on my computer icon then click on manage then go to disk management
Then removable storage check you find there your drive if you find then explorer it.
Also check in bios that USB Legacy 2.0 is enabled.

Let me know if you need more assistance.
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