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My motorola modem Ser. 37185236 stops working when it gets hot. when cooled down it operates normally. Is this a major or minor problem. Can it be fixed? It is a DSL modem connected to a single computer without a router I cannot find a model number.it has 3 connections at the rear DSL, Ethernet, Power StyleMSTATEA Class B digital FCC ID 6EDDL01B2210


Answers :

Most likely the fan to keep the components cooled is not working, or cannot keep up. Make sure you have plenty of space around your DSL modem for intake/outtake of air circulation. I recommend you contact Motorola to see about a warranty repair/replacement if it is still in warranty.
It may just need a simple cleaning with one of those compressed air cans. Make sure all the air vents are open and make sure that there is plenty of free air space around it as well. Use the compressed air can in all the vents to remove as much dust buildup as you can, if you can see how to open the case, you can blow it off better. should help keep it cool.
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