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Xp won't log on

\015 My Dell Optiplex GX110 gets th the log on screen and then freezes, you can't do anything on it but the screen saver somehow comes on when it's frozen :( can anyone help mee?\015

Answers :

This happened to me yesterday and i had to do a complete factory reset

if your ok with trying that then turn the pc off and turn it on and then hold F11 and if that doesn't take you to a factory reset then try this

turn it off and while holding the zero key press the power key and continue holding the zero key and if that doesn't work, then you might have to call custom support

hope it helped
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