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C: system volume information restore ..... trojan horse found

\015 Request Description - hello there: both norton antivirus and my avast say there is a trojan horse vbs agent in my C: system volume information restore and than a bunch of numbers . Howerver when i bring up the folder it shows no files and it says that the file is empty and also my volume speaker icon has never been on the task bar it says it needs to be set up thru controle panel but how can you please help best regards michael my e-mail is [email protected]\015

Answers :

Hi mich! you must know that avast is automatically deleting viruses. you must know the files before you delete. you can replace volume icon at control panel.. to speaker properties.
The folder is not empty the virus files have been regarded as system files. \015\012
\015\012Open Your Control Pannel > Folder Options > View Tab (at the top) > There will be two radio buttons check the one as "Show hidden files and Folders" > And also In the list, after the round Radio Buttons, you will see "Hide Protected Operating Systewm Files" (Recommended) UNCHECK IT.\015\012
\015\012Now goto the C:/ .... folder and check there will be files now, there.\015\012
\015\012And for the sound thing, Open Control Pannel > Sound and Audio Devices > In the Volume tab (at the top) > you will see an option "Place the Volume icon it the Taskbar", If it is Checked, once uncheck it > Clcik Apply > Then Check it again > Click Apply.\015\012
\015\012Regards,\015\012
\015\012Waqar.
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