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I cannot open my CD Rom box/kids can't play games

\015 My computer has lightscribe CD Rom box. When I push the button to open it to use it, the light comes on green, but the box will not open. I can not figure out what is wrong. Does anyone have any suggestions? I do not hear any sound when I push the button. Only the light comes on, like it wants to open. Can I get into this to see if something is stuck or can you tell me how to get to the driver? I bought this about three years ago and now the company is out of business. It was custom built and it is a great computer, but I won't add more space to it, if I can't fix it. Thanks in advance for your help. Berta\015

Answers :

The drivie is definitely bad if your pushing the button and the door won't open. There should be a pinhole near the button. Take a paper clip and put it into the hole and push it in and it should open up the door. You'll be able to open it up and see if there are any discs in there.

Best thing to do would be to replace the drive. A quick google search bought up this drive:

http://www.google.com/products/catalog?q=lightscribe+drive&oe=utf-8&cid=16747556181438957265&sa=title#p

All you have to do to replace it is to make sure the jumpers match up on the back so the computer can recognize the drive properly.

Try it out Bertha, its not hard to do.

There is a small hole near the open button (just the right size for a straightened paper clip) insert paper clip into hole and push. This will mechanically release the tray. Hope this helps.
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