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Hello! my account is [email protected] I
\015 Hello! my account is [email protected] I keep having a pop up window asking me for a tel num and 2 secret questions. I never had this problem and non of my friends are having this inconvinience, please email me cuz I thing Im being hack. This window doesnt let me log on.\015
If you're typing your password in and it's not letting you log in. Make sure caps lock is off. If it still won't work then it will ask you for your secret questions/tell phone number. The reason it does this is because when you first created your account you set secret info that only you know and if you ever forget your password or someone else gets it, you can recover your account with the secret info. If someone else has changed your password and you can't remember your recovery i.e 2 questions and cell phone number, unfortunately u will have to make a new email account. Try to remember what they were, I know u probably created it along time ago so chances are u've forgotten. U might want to make sure there's no viruses on ur computer too. Download AVG free and run a scan.
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