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Trouble Installing Java

\015 Using Firefox and IE. java will not install. Keep getting Error 25099. Went to java.com to get help resolving the error. The resolution says to uninstall previous versions. I have no previous versions. It also says to remove jqs.exe from the task manager. That file is not in the task manager. Then it says to type net stop ''Java Quick Starter'' in the Command Prompt Window. I get ''The specified service does not exist as an installed service.'' PLEASE HELP. By the way I am using Windows XP\015

Answers :

Make sure the %ProgramFiles%\\Java\\jre6\\ and %APPDATA%\\Sun\\Java\\jre1.6.0_10\\ directories are empty. and than try to reinstall it.
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