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I have a Dell GX620 Optiplex. The DVD will not burn CD or DVD. Can you help please. Windows XP Professional. Creator 9.0 DE that came with Dell.


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I think what TENNHICKS200 was trying to say is unplug the cd/dvd drive from the motherboard either sata or ide (i think it's sata for 620) into another sata port. depending on which form factor you have, you may only have one port for both hdd and cd/dvd. if this is the case (1 port for each) swap the sata ports and see if the hdd is being read in the bios before you boot to windows. if the cd/dvd drive is being read in the bios and is not burning in windows, then my friend, you have a defective cd/dvd drive.
Unplug the driver and then plug in diffrent spot.. if not no other spot for plug then leave it unpluged. turn computer on let it all boot up then turn back off and replug it back up. this should let it redetect your drive
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