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I cant even turn it off, it doesnt connect to the monitor it says its on power safe mode. When I plug it in, the fan runs, the machine runs and turns on but nothing out of it, the mouse and keyboard dont work with it

Answers :

Hello there, sorry to hear about your problems with this machine.

The first thing you will want to do it shut it all the way down (hold the power button in for 10 seconds or so).

Once it has been shut down go ahead and unplug EVERYTHING from the computer, both front and back. Now go ahead and plug in only the power cord and the monitor cable. Turn on the computer, if your monitor still doesn't come on then you either have a bad processor, bad ram, bad motherboard, bad video card, or under voltage power supply. If this computer used to work fine and suddenly stopped then you have a piece of hardware fail on you. You will want to get the machine checked out by a local computer repair place. Or, if it's still under warranty, check with the manufacturer.

If you were able to get it on with only the two plugs into it then shut it back down again and this time plug in just those two and the keyboard and mouse. See if you can boot into Windows just fine. From there keep adding hardware one at a time until you find the problem.

Hope this helps, thanks for your time,

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