Having problems with your PC Desktops ?

I fixed error 39 now the keyboard and mouse do not work i tried them on a different machine and were fine also tried a ps2 mouse no go read something about clearing the cmos do not know how to do it or where to find it. thanks

Answers :

It sounds like some of the drivers for your basic system hardware have been corrupted somehow.
\015\012Have you had a virus or malware that you recently removed? When you get up and running again, I recommend you work through at least the first 4 steps of these malware removal protocols to scan your system for problems.
\015\012In the meantime, here is a link to the advanced troubleshooting page for your system at Dell, and if you scroll down to the section on System Messages, that may help you to understand the cmos message and what to do about it. If you follow the link in the highlighted text, "Enter the system setup program", you'll be taken to another page with explanations about the bios setup and what the default settings are. You'll press F2 at the restart to enter the bios setup. Here's a link to the service manuals for your system, for more info.
\015\012I'm not sure why you need to clear the cmos, but if you're aware of the consequences and understand how to setup the bios for your system, see articles here and here as well.
\015\012When you get the system to boot again, I recommend you do some basic maintenance, (see here), including running chkdsk on the system to look for file corruption. (instructions here and here.)
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
To clear the CMOS, there is usually a jumper on the motherboard next to a small button backup battery.
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