Having problems with your PC Desktops ?

I have an Acer Labtop 4620z When I turn it on it Freezes after The Desk top Loads... HELP.. Won't let me connect .. virus disks freeze as well ???

Answers :

Before the desktop tries to load, hit the F12 key a few times until the boot choices menu loads on the screen. Choose to load it in "safe mode with networking"
\015\012Once the computer starts up, find all your data, music, pictures you want to save, and back them onto a CD, or external hard drive.
\015\012Next, shut off the computer, restart it, and hit the delete, or F2 keyseveral times until it loads the "setup" page. Once you are in the setup page, you need to find the choices for what boots first.
\015\012Choose to boot from the CDROM drive. Save the settings. Insert the recovery CD into the drive. shut the PC off. Restart the PC, once the recovery CD starts, then follow the on screen prompts to reinstall the operating system etc.
\015\012If this does not work then you have hardware failure of some kind, and need to have someone local look at it, and figure it out from there.
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