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From start up my computer loads XP to the welcome page with sign on buttons. When i attempt to sign on the screen goes to blue screen then signs me off returning to the welcome page. I have tried all safe mode start ups but there is no change.


Answers :

Do you receive any messages?

you may have to use the recovery disc or windows setup cd to reinstall windows to the computer or perform a repair installation to fix the windows.

how to perform a repair installation

this is for xp, but its similar on 2000 and on vista.

insert your Windows XP Setup CD, and restart your computer.

1.When\015\012the Press any key to boot from CD message is displayed on your screen,\015\012press a key to start your computer from the Windows XP CD.

if\015\012not then the computer is not set to start up from a cd, you can either\015\012enter the setup / bios to change that setting OR right when you power\015\012up the computer look at the screen it will say what button to press in\015\012order to enter boot menu or bios, it will very likely be button F12 or similar, it should say on the screen when you power on.

if it doesn't, then you need to go into the bios and change the boot order so that the computer starts from the CD first.

after that you should be able to start from the cd and install the OS (Operating system, eg.Windows)

here's some info on how to work the bios: http://www.whitecanyon.com/how-to-change-boot-order.php


Repeat step 1 when you have changed the boot order.

2.Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.

3.Do not choose the option to press R to use the Recovery Console.

4.In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

5.Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.Follow the instructions on the screen to complete Setup.

7.Ones\015\012windows is working you will need the drivers for your computer, they\015\012are at the makers website, for hp and compaq. www.hp.com for acer\015\012http://support.acer-euro.com/drivers/downloads.html for all other\015\012brands go to google and write Brand drivers. Should get you to the\015\012right place. Dell is most likely www.dell.com and so on.
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