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Trying to open HP Solution centre 9.0 on my ADVENT PC running Vista Home Premium to use my HP deskjet F2180 printer to scan a document. It will not open when I click on the desktop shortcut icon. Updated driver using Driver Wizard. HP online check states all updates and drivers are up to date. It also appears in the programs list.


Answers :

Go to the device manager by right clicking on "my computer" and selecting "properties and then select device manager from the list on the top left. Go to imaging devices, select scanner, right click on it, and select update driver. If the scanner is not listed under imaging devices, it is not installed. If it is not there, go to the top and scan for new hardware by clicking on the scan for new hardware icon.
You need to try uninstalling and reinstalling the HP Solution Center and your Adobe Flash. Please follow the steps below:

Put in your installation disk. Cancel any startup programs. Go to\015\012the CD through COMPUTER. Go to UTIL>CCC>uninstall_L4.bat. \015\012This will uninstall EVERYTHING HP from your computer, and is as\015\012thorough an uninstall as you are going to get. Go ahead and uninstall\015\012Flash while you are at it. Reboot. BEFORE you open any other\015\012programs, go to Windows>System32 folder. Then delete the entire\015\012Macromed folder (which contains any leftover Flash files). If you are\015\012using 64-bit, then the Macromed folder will be in the SysWOW64 folder.

Go ahead and install Flash from the www.adobe.com\015\012website. Then run your HP installation CD. If it doesn't work this\015\012time, try doing the above uninstalls, then download the installation\015\012files directly from HP's website, as it could be that there is a\015\012problem with your installation CD.

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