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I have Roxio creator De 10.1. My hitachiLG buner will not recognize the dvd that I put in Can you help me


Answers :

If the drive reads commercial CDs and DVDs and your software is\015\012configured correctly then I would suspect media or the drive itself.

1) Buy a good optical drive cleaning kit, clean and retest.

2)\015\012Buy some of the DVD media the manufacturer recommend and run tests with\015\012that since they will suspect the media as well. Also make sure you\015\012purchase media that is certified for the recording speed of your drive\015\012as well. Physically check both sides of the blank disk for gouges or\015\012scratches. When you run your test don?t assume every piece of media you\015\012have is good. I?ve had as many as three in a row fail to be recognized\015\012before I get a good one. Yep, this even happens with the top of the\015\012line brands on occasion.

3) Check your burning software and make\015\012sure you have the right drive set to be the target drive. If you have\015\012multiple optical drives on your PC don?t assume you know the correct\015\012drive letter, test it. Sometimes things change without you knowing??

4)\015\012You can also try putting the drive in another PC (if you have that\015\012option) on the off chance something weird is going on with the cabling,\015\012power or controller.

I also had a rash of users with this type\015\012of problem a few years ago. Most of the incidents were solved by using\015\012name brand media such as HP, Maxell or Fujifilm. They were buying the\015\012really cheap, no name brands from the campus store (paying premium\015\012prices to boot). Three other users actually had defective burners which\015\012took some time to isolate since the problems were sporadic. To be\015\012honest I actually had to fib to get the manufacturer to take them back\015\012but once the new drive was installed the problems never reappeared.\015\012\015\012\015\012
\015\012if all the above doesnt solve ur problem.......\015\012
\015\012make sure ur DVD is not dual layer..... even though hitachilg drivers say they recognize dual layer dvds some does not.... u shud probably call them up for it.....\015\012
\015\012before calling them if ur unit is not under warranty try the following\015\012
\015\012you have to oppen that computer, take that cd drive out, dismantle it,\015\012and personally clean the lens, duat must have collected on the lens for\015\012the long years of not usin it,
\015\012
\015\012
\015\012thank you\015\012good luck\015\012have a nice day
Things to try :
\015\012
\015\0121. Change the IDE cable anyway. Could be a duff cable causing your problems.
\015\012
\015\0122. If your system uses nVidia's IDE drivers

\015\012\015\012\015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012 \015\012\015\012 \015\012clip_image001.gif
\015\012\015\012,\015\012uninstall them. After a restart, windows'\015\012default drivers will get automatically installed instead. nVidia's IDE drivers have been known to cause some strange\015\012issues with burners.
\015\012
\015\0123. If problems still persist, try connecting the drive to another system and see if it works there.

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