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We purchased a laser keyboard and mouse (series 5000) and are receiving an error message that indicates a logo issue which could cause a compatibility issue after installation. We are running XP Pro.


Answers :

You can either run the software in compatibility mode or don't install the drivers and let windows load it's own drivers for it.
Check for the latest driver and ensure the resources are not conflicting with some other hardware in which case change/assign diff. IRQ. Also does your PC have the inbuilt sensor for reading the signal output if tese input devices or you might need to add a seperate/appropriate card on a PCI slot or a infrared/laser input decoder like those of a remote for TV & similar gadgets................sodeep
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