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Letter key on our keyboard doesn't work when you type on it

\015 I have a letter key on our keypad that doesn't work when you type on it. Is there anything I can do to get this letter key to work when I type on it. Please help\015

Answers :

Good morning! possibly the letter key point terminal is stuck, please try to invert the keypad up & then tap it downward as it may loose the key point terminal, then try to use it again, if still the problem exist, then I suggest to try to use another keypad, as previously used keypad is defective. best regards
If handy with tools you can open KB an check all traces are good
\015\012if not need to use a HB pencil to re-trace grid @ non-working key
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