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Feed dogs won't go up on my Babylock Ellegant

\015 I was sewing with my babylock ellegante...just doing a straight stitch. The feed dogs were up and now they are down. I didn't drop the feed dogs, they went down on their own, but won't go back up again. No warning, sound or anything with this. I've tried shutting my machine off to reset it and nothing happened.\015\012\015\012There is no category for machine embriodery and sewing so I picked computer expert.\015

Answers :

The thread may be jammed beneath the feet and you can't see this from your view. take the feet off and you'll probably discover the beginning of the thread jam. Use patience getting the thread out. It is better to cut than pull (that'll leave just enough behind to start another jam and then it'll be time for a break)
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