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I purchased recently a new (never-used) M5-1 (1370478) classic M-type keyboard, from clickykeyboards.com with a tiny trackball just above the cursor keys. It's great ! but with a string attached... The problem: the trackball moves the cursor on the screen only left-right, and barely, but not altogether zero, up-down. The mechanical parts seem tot function perfectly: good contact between the rubber ball and the ball-bearings and excellent and intricate movements. There's obviously something wrong


Answers :

Based on my experience with this type of keyboard, most likely, there's a problem with the track ball itself. To isolate the problem, please follow the steps below:

1. Try connecting your keyboard into different USB ports of your computer.
2. Try connecting it into different computer.
3. Go to the Control Panel > Mouse and then check the X and Y axis. (check all tabs under the mouse properties)
4. Refer to the manufacturer of the keyboard if you will get the same problem or ask for a replacement from the store.

Have a great day!
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