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Computer problem began on boot up one morning last week. Laser mouse was lit but cursor would not move. Tried PS2 mouse and cusor is ok. Then computer began booting up in Safe mode. F1 would allow unit to continue boot up but in safe mode. Further investigation revealed that USB ports were not functioning. No Plug and Play musical notes or tag showing "New Hardware Found" was not present. Took unit to repair shop and they "reset" the mother board. So now, only one front panel usb port wo


Answers :

Hi there,

it seems like the usb ports have been shorted,

This is quite a common problem, and it normaly occurs, by either pluging and unpluging the usb mouse ETC. or it can happen by accidently kicking the computer and forcings the plugs into the back.

The only real solution is to buy a new mother board in this case.

Or you can buy this USB PCI Card that just simply plugs into the computer and you have 5 new USB ports on the back. Click Here. - I would personaly recommend this as it is the cheapest option.

Hope This Helps

Alex
Hi,


Before we junp into conclusion that you need to replace USB ports, there might be couple of reasons that might have affected working of the USB port.

1. Make sure that you have not accidently in the bios.

2. Go to the Control Panel/system/hardware/device manager/Universal Serial\015\012Bus controllers. Are there any yellow or red indicators showing\015\012problems? If there are correcting them should wake up your USB. If\015\012there are no red or yellow indicators on the USB controllers, you might\015\012check to see if there are any firware updates available (intended to\015\012fix such a problem) for your motherboard.

Also, try to restore the system to a previous date. Once restore to the back date, it would confirm the status of the USB port.

Any further help, let me know.

Thanks for using Fixya.

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