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I have a gateway cx210x laptop i got from a friend her hard drive crashed i formated the hard drive and ran scandisk on it it came back with no problems. She didnt have the original disk for it so i purchased them om line but they download in the ,.iso format it says they are a boot disk yet every time i try to boot from them it says ntldr missing or corrupt


Answers :

Hi
\015\012
\015\012The ISO files need to be burned into a cd with a special program. Please use this software. http://www.ntfs.com/iso-burning.htm
\015\012
\015\012Next, the reason why you are getting the error message is because the computer is not starting from the cd, or the cd was burned incorrectly.
\015\012
\015\012The computer is most likely starting from the hard drive instead and since it's formatted you get the error message.
\015\012
\015\012To get the computer to start from the cd instead and to install the system again, you need to adjust the boot order.
\015\012
\015\012The laptop might have a Boot menu feature (look at the screen right when you power it on and see if it says anywhere press xx key to enter Boot menu) If you don't have the boot menu option then you need to enter setup or bios, same thing different name.
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\015\012The computer will say at some part of the screen to press xx button to enter setup or bios / cmos.
\015\012
\015\012In Bios you must adjust the boot order so that the Cd / dvd drive is before the hard drive in the order. this way the computer will start from the cd instead of trying the hard drive.
\015\012
\015\012Here are a few good tutorial videos on the subject of changing the boot order.
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\015\012How to Install Windows Part 1 of 2\015\012

boot order at middle and towards end of video.
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\015\012
\015\012Change Boot Order and Boot from a CD/DVD\015\012

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\015\012
Let me know if the problem is not solved or if you need further assistance.
\015\012
\015\012Thank you,
\015\012Ekse
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