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Although connected and switched on the computer ststes it is not connected. Was working OK with computer previously

\015 External hard drive connected to computer and switched on, when I try to backup files it states the external device is not connected\015

Answers :

Did you try rebooting the pc after connecting the external drive?
  • Unplug all the cables including power.
  • \015\012
  • push and hold the power cable for 10 secs.
  • \015\012
  • Turn on the computer.
  • \015\012
  • Connect only mouse,keyboard,power and harddrive.
  • \015\012
  • then try to copy.
\015\012If you have any quires, just let me know.\015\012
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