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Two seperate DVD Roms will not install / work (1 factory 1 external)

\015 I have a Gateway GT5648 and a few months ago my internal (factory) drive stopped working and shows the yellow flag in device manager. So today I buy an LG GE20 (external) and the driver loads but gets the yellow not operational flag in device manager as well. What is causing this problem? I've installed latest windows pack, latest Atapi drivers, and uninstalled/restarted the devices and still no luck.\015

Answers :

Be sure that you installed the correct driver for the device.but i knew that it is already supported by windows xp or vista even 2000.be sure to connect it to the correct usb port 2.0
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