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Cd dvd drives disabled on home computer...how am i to fix as i cannot connect to internet on said computer

\015 Cd and dvd not working and am unable to connect to internet to solve this ...what are my options\015

Answers :

Hello,
\015\012
\015\012You can get the model of the drives from the device manager and search for drivers or firmware on another machine. Then use a flash drive or cd to copy the information over.
\015\012
\015\012I would also check the jumpers on the back of the drives to make sure that you don't have them both set to either master or slave. They have to be opposite if they are on the same cable.
\015\012
\015\012Hope this helps. Please remember to rate this information.
\015\012
\015\012Thanks
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