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Cant update anything

\015 I cant update anything like antivirus .\015\012I use Bitdeffender when i tried to update it said that "An error occured during update(invalid server)". So tell me what can i do?\015

Answers :

Hi,

It sounds like your internet connection is being blocked. Either by a firewall program, clashing security programs, or a virus. I would try loading into safe mode and trying from there.

While the computer is turning on tap F8 until you get a menu, at the top of the menu you should get "Safe Mode" and "Safe Mode with Networking". You want the second one to allow for internet access. From there it will load windows with only the needed software to make it work. Try updating your anti-virus software from there. Then run a couple scans on the computer to see if you can find any infections that may be causing the problem.

If you stil can't get a connection check if you have more then one internet security program, remove all but one and try again.

If you still can't get a connection it may be hardware related and you may need to look at getting a new wireless/wired adapter.

Hope that helps :)
You may be infected with a virus. THe conficker is the latest threat and it prevents you from accessing AV sites. Symantec has a removal tool for the conficker (aka downadup). You need somebody to put it on a CD, and then run the CD on your machine
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