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Freezes evry once in awhile...don't know why or how to fix??help!:)

\015 For the past month my laptop has been freezing,i have to turn it off and on again in order to get back on line.I have only had my laptop for about 8 monthes, is it normal to have problems with a laptop after using it everyday for a certain amount of time?\015

Answers :

Lockups are caused by one of 3 things. Malware *viruses*, Bad/Missing Drivers, or heat. Run an updated virus scan first, then check your drivers, make sure everything is new. If it's not one of those, then heat build up is causing the issue. Have a tech look at the unit.
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