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BLACK SCREEN i start my gateway and it takes windows vista awhile to load and then it comes to a black screen. i move my mouse around and no command prompts will work. in safe mode explorer.exe will not help and no internet capability is available.


Answers :

If you have a format disc for your computer or you still have the vista disc you will need to reinstall your Operating System. Reinstalling the Operating system will remove the old one and should fix the problem. But put the disc in the drive before the computer is turned on to reinstall.
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