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The light come on but it says it will not start

\015 TOSHIBA MK6034GAX / HDD2D17 60GB 5400RPM \015\012 \015\012When pluged into usb will not work. I bought it as an external storage drive. The light come on but it says it will not start. It sounds normal; no funny or erratic noises. Just didn't start...\015

Answers :

If you are running any Windows OS older than MS 2000, then it will not work unless the drivers are copied to the system's HDD. Windows XP and Vista are preferrable. Check your electrical power outlet for the right voltage. As a guard against damage, such devices don't work outside prescribed voltage range. On that same connector, try attaching a flesh drive and check for its functionality. If ok, then there is likely a factory fault and should be returned for replacement or refund. Good luck
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