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Mouse never comes on

\015 My mouse is never coming on and my laptop keep on saying the USB hub is malfunctioned HELP FAST!!!\015

Answers :

Go to the device manager (right click my computer-properties- hardware tab and you'll see it) Now drop down to the Universal Serial Bus Controllers and click on the + sign -the first line under that is Generic USB Hub click once on that and select it (highlight) then go to the top of the box and in the top right hand corner you'll see what looks to be a monitor with an X over it. That is the uninstall button...click on it..
You should get a warning about uninstalling but select to go ahead anyway. Then reboot your computer and it will find and replace those drivers. That should do it...good luck (it sounds like a lot but it's pretty straight forward...take heart. bye
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