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Some virus on my pc does not allow me to connect to any anti virus server


Answers :

Hello.
If you still have internet functionality on your computer follow the steps exactly as listed. If you do not, you will need to obtain some sort of transportation for the information, such as burning these utilities (substutting HouseCall with ClamWin from the link below) You can also use a USB Thumb/Flash Drive.

If you do not have functional Internet Connection on the affected PC, Download ClamWin from another computer and store it on a medium selected for execution on the affected PC.
Else:
To run a malware scan goto: www.trendmicro.com/housecall

And follow the instructions on the page, let this run, until the results dialogue window pops up, this make take a while. 1-3+ hours. Just let it run, you do not need to attend it once it tells you it is scanning.

For maintance cleaning, visit this site to download (Or store) an application called CCleaner
http://www.filehippo.com/download/file/df09062a5bdcfd3a0a0cf31f7117c0cb566fe5b698d89848911da4e434cb72f5/

After these steps(connection un-necessary)
To adjust what programs you have starting up in the beginning:

Start > Run > Type "MSCONFIG" > Click the Startup Tab then un-check any program entries that you don't need starting up in the beginning. This does not remove them from your computer, just from starting up in the begining and taking resources in the background. When you need the program, you can simply click on its link in your start menu. It is your choice what you keep and what to remove.

Let us know if you run into any bumps

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