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I am using a lexmark replacement carteridge for dell 948 as per my computer store manager. The carteridges are not acceptable and I continue to get the error message to replace the carteridges

Answers :

I would try doing a hard reset on the printer, I am not sure how to do so with your specific dell but it can be found at support.dell.com, just enter the service tag for that printer, and you would have to search for that info there, dell has excellent phone support so you can contact them as well.

If the hard reset does not work, I would try reinstalling the software for the printer.
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