Having problems with your PC Desktops ?

I GET MY PC WITH MY CD-ROM WORKING FINE, BUT WHEN I INSTALED THE PROGRAM ARCSOFT, THE CR-ROM IT DON'T WORKING, THEN APPEARS AN ERROR CODE 39 , AND THE ATAPI DVD A DH20A4P ATA DEVICE MARK ERROR


Answers :

Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You\015\012may be prompted to provide the path of the driver. Windows may have the\015\012driver built-in, or may still have the driver files installed from the\015\012last time that you set up the device. However, sometimes, it will open\015\012the New Hardware Wizard which may ask for the driver. If you are asked\015\012for the driver and you do not have it, you can try to download the\015\012latest driver from the hardware vendor’s Web site.\015\012
    \015\012
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. \015\012
  3. Restart your computer.
  4. \015\012
  5. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
It sounds like there is a problem with your upper/lower filters. I could bore you with an explanation of how this happens, but instead I will just post the solution. This is my best idea of the problem with the information you have provided. Let us know if it takes care of it!
\015\012
\015\012http://support.microsoft.com/kb/314060
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