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Paper jam can't reach paper

\015 I have had a paper jam in my x3580 . I have got out the paper but can still feel some inside and i can't get to it. the printer keeps saying please load paper.\015

Answers :

Hello
Hopefully this will help:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:595:0:0&docid=412

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