Having problems with your PC Desktops ?

I loaded HP Deskjet 6300 All-in-One on my computer and it disabled my DVD and CD drives. I previously loaded the same program on another computer and the same thing happen. I had to unistall it to get it to work again. I don't wish to take this off my current computer. There has to be a fix. Thanks. JOHN


Answers :

Hi,
\015\012
\015\012Go to control panel, system, device manager, go to dvd/cd rom drives, double click it,
\015\012when your dvd/cd drive appears under it, right click this drive, click uninstall,
\015\012
\015\012now reboot the system, system should scan for hardware changes, if not
\015\012
\015\012Back to device manager, on the menu at the top is "Action" click it,
\015\012Scan for hardware changes is there, click this to scan, hopefully should be good now.
\015\012
\015\012If not we need to remove upper and lower filters.
\015\012Let me know how you get on thanks
\015\012
\015\012Regards
\015\012Richard.
Hello John,
I would like to know the model number of your computer.. is it HP too?

Regards,
Srinivas
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