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Possible virus I am having trouble getting my computer to load and it is running really slow. It is less than 4 months old and it has hardly any programs on it. Can you help me?

Answers :

. I would suggest three things. A malware scan, a maintenance cleaning, and checking your startup applications.

To run a malware scan goto: www.trendmicro.com/housecall

And follow the instructions on the page, let this run, until the results dialogue window pops up, this make take a while. 1-3+ hours. Just let it run, you do not need to attend it once it tells you it is scanning.

For maintance cleaning, visit this site to download an application called CCleaner

After these steps.
To adjust what programs you have starting up in the beginning:

Start > Run > Type "MSCONFIG" > Click the Startup Tab then un-check any program entries that you don't need starting up in the beginning. This does not remove them from your computer, just from starting up in the begining and taking resources in the background. When you need the program, you can simply click on its link in your start menu. It is your choice what you keep and what to remove.

Let us know if you run into any bumps

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