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Error Message at Startup

\015 This is not for my own computer, it's for a friend who has limited knowledge about computers. Every time she starts up her computer a box comes up saying: "Your embedded security chip has been cleared or replaced. Please enter your password below to recover the system's security credentials LENOVO-51791064\\Customer Password: ............." She knows nothing about a password or even what or where the program is that's causing the message. She can click it off and continue to use her computer but she would like to do whatever is necessary to stop the message coming up. She has a Lenovo PC and Windows XP\015

Answers :

Ok at boot up press F1 to enter bios, when loaded select the following sequence of headings
\015\0121. Security
\015\0122. Security Chip
\015\0123. Clear Security Chip
\015\012
\015\012That should solve the problem
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