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My Philips DVD RW drive in my Dell Desktop running Windows XP stopped working--calls up a code 10 error, cannot start. Yellow triangle with ! in it. Bought an LG external DVD burner, and none of my DVD burning programs (Sony Picture Motion Browser, Sonic) can recognize it. Can you help?


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My Philips DVD RW drive in my Dell Desktop running Windows XP stopped working--calls up a code 10 error, cannot start. Yellow triangle with ! in it. Bought an LG external DVD burner, and none of my DVD burning programs (Sony Picture Motion Browser, Sonic) can recognize it. Can you help?


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