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My 2 usb ports on my monitor not working

\015 Hello my 2 usb ports on my dell 1907FP monitor is not working. When I plug stuff in it I get nothing it won't recognize the device. They both have worked in the past I think what happen was the devices that was in both port was just pulled out and not closed out properly. This has happen once before but I can not remember how it was fixed can you please help I need to get these ports working again ASAP.\015

Answers :

In order for the two USB ports on the monitor to work, the monitor itself has to be connected to your computer via another USB cable with connectors that look like this:
The flat connector goes into an available USB port on your computer, the square one plugs into your monitor. Check if your cable is connected properly or exchange it with another one.
To eliminate that there is something wrong with your "not recognized device", plug this device into another USB port of your computer. The reason to preferably remove the device safely in Windows is that you can loose data if you just unplug it. If it is an external harddrive, it can get damaged, because you interrupt the power and the read/write head can get "stuck". So check this device on another computer or USB port.

If you have any other questions or something is not clear to you, just come back here and leave a comment and I'm happy to help.
I'd try deleting them through Device Manager then reboot and if it doesn't find them, rescan for devices.
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