Having problems with your PC Desktops ?

CD/burner is gone and Wont load anything i put in.

\015 I recently got my pc back from the shop. and was trying to install my mother board drivers via the cd. I browsed the cd and tried installing a sound component, when all of a sudden the blue screen came up saying windows shut down to prevent a problem.I start back up and my cd burner is no longer in the My Computer menu. Nor can I use the cd rom/burner to load anything. I can open and close it. but nothing.I see many sites including this one. with a fix where you delete the lower or upper filters from the registry. But with my pc these ''Upper'' and ''Lowerfilters'' are not there. How can i get them back or. what can i do to get my cd rom working again? Im running windows xp service pack 3....Apparently.\015

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