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I need to reformat my PC because I cannot clean the virus on the system. I cannot boot to the recovery disk that came with my PC on start up, even though the CD-Rom is set as primary boot option. So, where do I go from here?


Answers :

If the disk has any sort of scratch on it, it will not allow it to boot try cleaning the disk and the CD-ROM Drive, then if that doesn't work call the company that made the computer they should be able to send you a free recovery disk. PS let me know if this works for you.
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