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My printer only prints the first page

\015 When I go to print something with multiple sheets it only prints the first sheet and that is all.\015\012Even though "all pages" are selectedf, only the first page prints and is numbered 1 of 1. Printer has been checked out and there are no problems with it. Have removed Printer Software program and re-installed it. Strange thing, when I send a greeting card, my recipient often sends me a thank you card. These always print with two pages.\015

Answers :

Have you checked the manufacturer website for Firmware or software updates? i know you said you re-installed it but there's a chance if it's with the CD that came with the product, it may be out dated or buggy
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